Hello,
I'm Raheem.
A Software & Information Security Engineer.
Currently, I'm a Infrastructure Engineer
at Zonal.

Resume/CV Pluto Software

About Me

Highly skilled IT Engineer with specialised expertise in desktop support, Azure Active Directory, and healthcare IT solutions. Distinguished for significantly enhancing CT & MRI scanner operational efficiency across Southeast UK and London, resulting in a 20% reduction in service calls. Adept at designing and implementing robust security measures and managing comprehensive user access controls. Demonstrated proficiency in software testing with a strong command of Jira and Trello for efficient issue tracking. Committed to driving customer satisfaction and hardware reliability as a dedicated Technical Desk Support specialist. A continuous learner, eager to integrate the latest IT advancements to foster productivity and technical innovation in varied IT capacities.

Education

University of Brighton
BSc Software Engineering
Grade: 2:1
2019 - 2022

University of Surrey
MSc Information Security
Grade: Masters
2022 - 2023